Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Wedding planners, along with wedding packages and honeymoon packages are available. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants 2 We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. It is a very positive change when you see how much trash ends up in the ocean. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ We had the very best time at this resort. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. There were no empty drinks left sitting by the pool for too long. COVID Safety: We are vaccinated, so felt safe traveling. When we stayed we were in Junior with a rooftop plunge pool. Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. Entertainment team was excelente! Stocked Mini-bar with all of the goodies you could ever need. It means so much when it comes from our guests. Dreams Riviera Cancun Resort & Spa: Love the size of this resort besides everything else.. - See 11,260 traveler reviews, 11,384 candid photos, and great deals for Dreams Riviera Cancun Resort & Spa at Tripadvisor. Yes, free parking is available to guests. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. The staff at ERC are nothing short of amazing. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. We were lucky to get one for the end of the week. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. We visited Excellence Riviera Cancun - again - for the ninth time since 2015. 24,051 reviews. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. Always an amazing time - friendly and helpful staff, great location and food. Be prepared to pay for the experience though. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. 90'ish degrees. Yes, parking is available for guest and it is complimentary. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. The resort is run by the Fairmont hotel company so youre looking at a minimum of $200 around. The facilities available at the Excellence are really at an elevated level. Just have the paper results ready at flight check-in at the airport. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. They do advise that you ring before your trip to check availability. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. Their attitude is intended to exceed our guests highest expectations and provide them a service as personalized as possible.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. When choosing an all-inclusive resort I think the food is the most important element we look at. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. It is not necessary. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Nonetheless, there are tons of pools and space to get sun and swim! The breakfast and lunch options were nice and the perfect spot for a mid-tanning meal. The resort is beautiful and so well maintained. Masks are required on flights and airport. Six meandering pools wind through their grounds. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. Overall the room was nice if not a little bit dated. We were very keen to do this, but could never get a spot on the tour. The service, the food, and the atmosphere around the resort were top quality. Please see our partners for more details. We look forward to welcoming you back soon to your home away from home. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. When we stayed there in the rooms there were 4 bottles of spirits. Staff & Service: This is why Excellence is always worth it over other resorts. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. Each night it felt like we were whisked off to a faraway location with some really solid eateries. It has lovely sea views and is located in a small corner of the resort. If you have a longer trip, it is definitely worth it for all the small extras. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. Airport - Arrival was quick and easy. The. You also have the option to opt-out of these cookies. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The famous Chitzen Itza is just a few hours away and is well worth a visit. We liked it so much we ate there three times over our ten-day stay. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Its a really strong drink offering. This is how each of our Cancun and Riviera Maya resorts did in 2022. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. The Mile spa is really a top-class offering, but it does come at a premium price. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. The resort is right beside the beach town of Puerto Morelos. Taxis in hotel zone are safe We really enjoyed the butter chicken and the onion bhajis. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Basmati (Indian), also well done. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. Excellence Riviera Cancun. The food was where the disappointment came. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. The beach was very clean, they do a good job cleaning up trash compared to other resorts while we walked down the shore. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. The poolside food options are pizza and cheeseburgers. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. You name it and they have it. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. The other pools were pretty much the same temperature as the air around us. You can also put your name in to return later and get a drink or enjoy the live entertainment. That alone was amazing to save us from waiting on hold. If everybody just left them in the water when not in use, there would be more than enough available. Excellence Riviera Cancun. It was handled beautifully with no issues at all. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. I'm looking for some suggestions of places to play, and the. The atmosphere in Las Olas was also buzzing, which always adds to the experience. They were so attentive and we had so much fun dancing and doing activities with them. So if you like to be close to the hustle and bustle this is the option for you. We will pass your kind words along to the entire team. Whatever choices you might want, you will have it when you are here. Cleaning round the clock. Also located in Spice is a Hibachi experience. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. The pools are kept very clean, we noticed the staff doing tests on the water every night. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. Contact us for more information and details about the packages and options available. Top room amenities include a minibar, air conditioning, and a flat screen TV. I'm looking for some suggestions of places to play, and the. The Margaritas were definitely the highlight of this restaurant. The driver was friendly and spoke good English. Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. Whats included in the all-inclusive package. Many people bring their own insulated drinks with built in straws. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. Are there opportunities to exercise at Excellence Riviera Cancun? More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The french Chez Isabelle is supposed to be their nicest restaurant but. Be Ready to be Blown Away! There are six main pools in the resort and a number of jacuzzis dotted throughout as well. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. When we stayed there was tequila, rum, vodka and a bottle of red wine. Its between the areas of Playa Del Carmen and Cancun town. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We really liked the Italian offering here. We never leave reviews, because all the other great reviews are true about this place. Youll be escorted to your room and your bags will be with you momentarily.
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