Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. DHS OIG agreed with this recommendation. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Our work on the management and operations of this office identified long-standing management weaknesses, including: Select your region below for information on your Regional Office andRegional Director. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. A .gov website belongs to an official government organization in the United States. Fax: (215) 717-2981, Phone: (415) 355-2700 Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. Publicly Released: Jun 03, 2021. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Home A President-appointed Regional Director leads each office. Share sensitive information only on official, secure websites. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. HHS Headquarters. Fax: (415) 503-1417, Phone: (703) 413-1835 In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. Fax: (915) 577-9012, Phone: (713) 718-4888 U.S. Department of Health & Human Services (LockA locked padlock) 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. We will continue to monitor DHS OIG's efforts to address this recommendation. Find direct contact information for DHS, its component agencies, and specific programs of interest. Official websites use .gov ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: In September 2022, officials said they expect to complete work on a workforce plan by December 2022. Your suggestions will be considered as the Office of Inspector General considers new projects. Yes No Before sharing sensitive information, make sure youre on a federal government site. Field Office Location. Espaol 1-401-272-8090. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Listing of key contacts organized by component agency. Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . A lock OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a human capital plan for DHS OIG. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. 230 South Dearborn Suite 3964 One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. Vacant, Regional Inspector General for Audit DHS OIG agreed with this recommendation. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Field Office Location. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. The time it takes to complete reports increased over the 4 fiscal years we assessed. Published: Jun 03, 2021. Attn: Office of Investigations - Hotline Providence, RI 02903. . OIG is headquartered in Washington, DC, and has three regional offices. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 . > IEA We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. Address. Appointment notices will include more instructions for visiting USCIS facilities. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. Yes No Western Region We will continue to monitor DHS OIG's efforts to address this recommendation. Main Navigation. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). (215) 656-6900 Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Need help applying for benefits online? Dallas, TX 75201 300 North Los Angeles St. Room 7631 Los Angeles, CA 90012 United States (213) 830-7911. Secure .gov websites use HTTPS The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Children and Youth DHS OIG agreed with this recommendation. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Field Office Location. Fax: (312) 886-0513, Phone: (303) 864-2000 Sam Nunn Federal Building Share sensitive information only on official, secure websites. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 GAO was asked to review DHS OIG's management and operations. (404) 974-9417 Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. DHS OIG agreed with this recommendation. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Having a current performance management policy will better position DHS OIG to maintain a workforce that collectively possesses the core competencies needed to accomplish its mission. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. DHS OIG agreed with this recommendation. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. We will continue to monitor DHS OIG's efforts to address this recommendation. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region We will continue to monitor DHS OIG's efforts to address this recommendation. Actions Needed to Address Long-Standing Management Weaknesses. > Regional Offices. TTY 1-800-745-5555. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Philadelphia, PA 19107 Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 100 Penn Square East, Suite 502 Fax: (202) 616-4532, Phone: (202) 616-0645 This office is critical for ensuring independent and objective oversight of DHS. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. (Recommendation 16), The Inspector General should develop and implement a process for assessing actual time frames against planned and target time frames for Office of Audits and Office of Special Reviews and Evaluations work. Main Navigation. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. > Agencies Office of Inspector General . Suite 30.450 Atlanta, GA 30303 Location details Fax: (415) 355-2731, Phone: (520) 620-7390 OIG's Role DHS OIG has prepared annual work plans for Fiscal Years 2022 and 2023. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. For more information, see our USCIS Visitor . Fax: (202) 616-4532, Phone: (202) 616-4620 In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Secure .gov websites use HTTPS International Immigration Offices China - Beijing Field Office China - Guangzhou Field Office El Salvador - San Salvador Field Office Guatemala - Guatemala City Field Office India - New Delhi Field Office Kenya - Nairobi Field Office Mexico - Mexico City Field Office Last Reviewed/Updated: 05/04/2022 Was this page helpful? Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. DHS OIG agreed with this recommendation. Michele Weaver-Dugan, Regional Inspector General for Audit However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. We will continue to monitor DHS OIG's efforts to address this recommendation. Oklahoma Human Services Official websites use .gov If you have contacted other . Please direct all Congressional inquiries to OLA. A .gov website belongs to an official government organization in the United States. From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. Information and guidance about COVID-19 is available at coronavirus.gov. HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. Receive the latest updates from the Secretary, Blogs, and News Releases. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. 40 Fountain Street. 200 Independence Avenue, S.W. Home DHS OIG has made progress in developing these key organizational performance management documents in recent years. DHS OIG has provided us with demonstrations of this dashboard, including ways that the dashboard identifies projects with potential data entry errors. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Christopher Wilson, Assistant Regional Inspector General for Audit (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. (800) 869-4499 Return to top. Check-In Office. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. (LockA locked padlock) Return to top. Region covers Connecticut, Delaware, Maine.Beaches Without Sharks In California, Articles D