But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. LG KNOWN by another nameKENMORE ELITE. Leaking Freon. I said no way, I PAID for that feature and how could they tell me sorry? Kenmore Elite 30.6-cu ft French Door Refrigerator with Ice Maker . I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I purchased this new in October 2017. Model # 795.79044.310. This website is a partnership among six federal agencies. Aug 31, 2016 has just failed to cool on July 9th, 2019. LG nor Sears will act. I am living on social security and have very little extra money to cover these repairs to my refrigerator. LG Refrigerator freezer model number LMXS30776S. I want it replaced or repaired. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. I am being charged for a replacement compressor. Compact Refrigerator - Stainless Steel. So I guess I will have to unload it for the second time and wait 24 hours. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. I asked if it went out in 2-3 years if I would have to pay the same fees again. Manufactured in: South Korea. Due to covid there are very little refrigerators to choose from in the size I need and they are not immediately available. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Aug 14, 2012. No one else will touch it either. I have always had GE Products. External Dimensions. I still have no refrigerator. Sign me up for a class action lawsuit. What can I do? Estimate he gave me for parts and labor is $1,100. Sears tech came out said it was the compressor, but didn't have the parts, he ordered them, rescheduled, he called to make sure the parts came in they had not, ordered them again, rescheduled, he called and they had arrived misspelled name right address. Called some else that addressed in 2 weeks. I purchased a LG refrigerator in 2006 and been having problems with it every since. Apparently this is a fridge built by LG for Kenmore. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. Amazon.com: water filter kenmore elite 795. . He was retired and had just found out he had a terminal illness. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. We purchased an LG refrigerator in November, 2018. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. He replaced the part and mentioned that it may not work and something major could be wrong. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. Had it repaired after waiting approximately 3 mos for warranty service. The repairman said he sees at least one of these a week. We can't go 5 weeks without a refrigerator. They said we had the door open too long the day prior. The compressor is essentially a pump; its purpose is to . We have already been without a frig in the house for two weeks. I am TOTALLY disappointed in Sears. The fridge stinks and we have lost over $1000 of food. Kenmore refrigerator class action over compressor defect dismissed. Technician says it is the compressor and 3 other parts. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. I have been calling every week trying to schedule a Technician to check it out. Postal lady knew us and the problems we were having so she delivered. He determined the compressor is not functioning and needs to be replaced. It is alleged that the compressors fail on the refrigerators within the first ten years of use. A&E sends same repair man to my house without the part and says LG only assigned an assessment call. 795.7519240 . Compressor went out, now July, 2018. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. I called Sears and they said it's under . I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. OR BETTER YET REPLACE THE DARN THING. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Still may 9th. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Otherwise, you may find the bulb not working. Refrigerators should last more then 2 yrs. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. HELP. So far 2 compressors, the condenser and dryer and freon have all been replaced. What the heck do we do in-between. Mine didn't even last that long. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Lg said we had to contact Sears. Also the whole system neeeds replaced. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. Kenmore 99059 4.5 cu. To the point where they don't believe anything I say. Please add us to you class action lawsuit! I have call several times. Refrigerator Kenmore Elite 795.7218 Series Use & Care Manual. My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Two service appointments were set up and no one showed up the latest being this week. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. Would certainly like compensation not only for repairs, but for all the lost food. Ice maker went out within 2 years. Chgo IL. All said same thing, going to cost 600 to 800 for repairs. We were told this is a bad compressor by LG. Today is 1/17/22 just to see what Sears do. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. One even went so far as to say they wouldnt touch it with a 10 foot pole! This cannot be right! Since you paid for an extended warranty, Sears should . We have had two technicians out, one put freeon in but it seems to run all the time. My husband and I bought our Sears Kenmore Elite in October of 2015. Purchased a Kenmore Elite two door with a lower freezer unit. For a new refrigerator every year, someone has to take responsibility!!!!! How do I get added to the list? Now, unplug the refrigerator's plug from the wall outlet. The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. are there any class actions involving this product? We ve turned it off for now. The ice maker stopped working; fridge is no longer cooling. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. Every part was replaced, Twice, if not more. Right out of the box the microwave was broken. Sears will not because they know that LG knows there is a defect in the compressor. Diagnosed with failed sealed system and compressor. Is there anyway we can get some money back towards another refrigerator? Two weeks. At 3months thethermostat/ice maker died (covered). Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. no repairman will touch this refrigerator because it is junk. Service terrible. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. I will not ever purchase another Kenmore product. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. (86 pages) We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. VERY limited income. The repairman said they keep these replacement compressors in stock because so many LG compressors have failed. Did my time to file a claim expire? Aug 16, 2019. We purchased our Kenmore Elite 75043 24 cu. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. Is this refrigerator model in any kind of recall. Model number 795.73133.410. The whole inside of the bottom freezer draw forms a layer of ice. Investigated further to find all sections of refrigerator warm. Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company.
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