These cookies track visitors across websites and collect information to provide customized ads. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. . Pros & Cons are excerpts from user reviews. Description. . No call is the same Farringdon, England 11 d. 61K-64K Per Year (Employer Est.) Enjoy resolving queries at first point Verify your email to use filters. Friendly customer service staff It is mandatory to procure user consent prior to running these cookies on your website. The pattern element in the name contains the unique identity number of the account or website it relates to. On 20 August 2017, it took over operations from the previous franchisee South West Trains. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Some team leaders are very knowledgable and helpful, Lack of diversity This can show up occasionally, including when major corporate projects are being delivered. I've loved my time here. No call is the same Visit the Career Advice Hub to see tips on interviewing and resume writing. Analytical cookies are used to understand how visitors interact with the website. About our cookies and how to manage them. Positive Experience. Welcome. Metropolitan Connect has now merged with Thames Valley and operates under the name Metropolitan Thames Valley. It's a really good place to work if you like getting things done. 4. TVH was a charity and now it's all out for profit since they became MTVH. It's a nice, modern office environment, staff benefits are good. Metropolitan Thames Valley Metropolitan Thames Valley Employee Review. Salary: 30,000 - 40,000/annum. News; Report a crime online. This site is protected by reCAPTCHA and the Google Privacy Policy Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. But opting out of some of these cookies may have an effect on your browsing experience. Metropolitan Thames Valley works across housing, health, social care and education. Click the link in the email we sent to to verify your email address and activate your job alert. We're always looking to innovate and do things differently. Quite a large company so changes/projects take longer to complete. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues This can show up occasionally, including when major corporate projects are being delivered. Job work-life balance Seems customer service focused at first but comes down to targets and stats This is a True/False flag set by the cookie. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. This rating has improved by 7% over the last 12 months. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. People are at the heart of everything we do, and that includes our own people too. Metropolitan Thames Valley. There's free coffee and four types of teas! Learn more in our Cookie Policy. Enjoyable when u have nice tenants and leaseholders I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. New community programme for Clapham Park residents to help tackle cost-of-living pressures. Copyright 2023 Metropolitan Thames Valley Housing. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Details about the employee. Training is really good, constantly having support from senior members. Metropolitan Thames Valley | 8,500 followers on LinkedIn. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Poor leadership, housing stick in poor repair. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Hotjar sets this cookie to identify a new users first session. Job Type: Contract. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. London, England 8,386 followers. Historically great at developing staff. You can unsubscribe from these emails at any time. They also talk down at customer service staff as if we are beneath them The offices are a lovely environment to work in and a bonus in themselves! Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Housing Association. 24 Metropolitan Thames Valley reviews. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Accepted Offer. They are not authored by Glassdoor. 22 Metropolitan Thames Valley reviews. These cookies will be stored in your browser only with your consent. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Met has launched a hotline to report corrupt and abusive police officers and staff. The management structure is ex Metropolitan heavy. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. . Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. You also have the option to opt-out of these cookies. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Health & Safety Administrator. Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Police service for the Thames Valley area; report a crime, get advice and find out about us. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Overview. We believe everyone should have a decent home and the opportunity to live well. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. You can unsubscribe from these emails at any time. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. We use cookies on our website. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. Completing a reference with RefNow takes just a few minutes on average, Complete at a time convenient for you, even outside of 9-5 business hours, Military grade SSL encryption technology keeps your data secure. Metropolitan Thames Valley | 8,202 followers on LinkedIn. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. If youre not satisfied with our response, you can make a formal complaint. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Logos provided by Clearbit But opting out of some of these cookies may have an effect on your browsing experience. , but rather staff support each other to make things right. , but rather staff support each other to make things right. They also talk down at customer service staff as if we are beneath them In future you will see new features, as we continue to improve our online services. These cookies do not store any personal information. Company is backing these ideas. Key Achievements: The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. Sign up your company today and we'll give you 5 free reference requests per month. If you've witnessed or been the victim of crime, report it . You can have some really difficult calls and off days Location: Brent. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. - The pattern element in the name contains the unique identity number of the account or website it relates to. MTVH Uses Data to Help Address England's Housing Needs and Terms of Service apply. Do you have what it takes to be one of them? They have work to do but they are are good company and will get there. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Pros & Cons are excerpts from user reviews. 32,750.00, Talent Acquisition Specialist - Blue Collar.
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