Include an image for extra impact. {k-m3gKjx When the scooter is powered on, press the power button 3 times to switch the speed unit display. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. Now i have error code 30! Electric scooter throttle not working - How to fix it - Thescooterguide Use a can of compressed air to clean out any dirt and debris that may be stuck in there. The BBB's grade of "F" still . Weight: 17 pounds. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. As an Amazon Associate I earn from qualifying purchases. Create an account to follow your favorite communities and start taking part in conversations. Gotrax Issues : r/ElectricScooters - reddit I was disappointed with the v2 we received, which is a shame since it really was a fun scooter. The console on the scooter displays speed in MPH, battery life, and headlight. 0000008779 00000 n Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. I continue to struggle with GOTRAX's customer support team. 3. Post adapter arcing when plugged in. Expect More. Circuit breakers are usually on the outside of the scooter. Disconnect the brake lever switch connector from the speed controller. Listen or look back to see if the rear wheel is slowly spinning. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. :~f 12`L,@" Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ), Learn more about troubleshooting the Apex, Learn more about troubleshooting the XR Elite, How to Change your Electric Scooters Brakes, Learn more about troubleshooting your hoverboard, How to Assemble the GOTRAX Eclipse Electric Scooter, Hawaii Begins Electric Bike Rebate Program, Unboxing & Overview: The Flex Electric Scooter. GOTRAX - F5 Electric Bike . Even if just pressing for a second - Kind of scary actually. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. The motor would sometimes "sputter" (not engage) when you push down the throttle. Hold down the power button for 10 seconds. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. If your Gotrax is not charging through its USB charging cable, it may be because of one of two reasons: 1) The battery was left plugged in too long and turned off due to overheating, or. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Learn more about your GOTRAX from full overviews and specs to troubleshooting. GoTrax had previously held a 1-star rating based on reviews on its BBB page, but has since increased to just shy of 4-stars with a current 3.94/5 review score. It is possible to check the voltage of your battery using a voltmeter. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Help with GoTrax XR Elite Issue : r/ElectricScooters - reddit We'll go through each electric scooter and the error codes that occur. Save my name, email, and website in this browser for the next time I comment. GOTRAX GXL V2 Commuting Electric Scooter - Black $379.99When purchased online Out of Stock About this item Highlights Speeds up to 15mph Up to 12 miles on a single Charge 8.5" PNEUMATIC TIRES Hand Brake Reinforced frame support riders up to 220 lbs Specifications Dimensions (Overall): 14.9 Inches (H) x 7.8 Inches (W) x 39 Inches (D) I've had mine for almost two weeks now, and have not experienced these issues. If only one device doesnt charge when plugged into a wall outlet, it could be an issue with that specific device or with its battery. Though I realize the limits of a $250 scooter I am researching a longer range one for my commute to work. Gotrax GXL v2 problem : r/ElectricScooters - reddit Learn more about your GOTRAX from full overviews and specs to troubleshooting. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. All night charging leads to 15 minutes of riding. Theres a good chance that you are charging your scooter but not getting a charge because there is something wrong with your wiring harness. If you find any damage, replace it immediately. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! It will display all specifications more visibly. When the battery is fully charged it will change from red to green. Make sure that these are not punctured if they are air-filled. Install the locking hook and the two screws into the head unit. Of course, with any new or growing technology there are often hiccups along the way. After rare 'F' rating from BBB, electric scooter company GoTrax responds 0000000016 00000 n Between our 4 scooters, we have many minor quality issues and a few major manufacturing issues. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. 110 20 Necesito saber si es posible cargar varias bateras , creo que la mia de nueva viene como a media vida pues alcanza como para solamente 5 km o Max 7 km , por lo tanto quiero un consejo gracias, ggandres8 - This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . This scooter is giving a E3 Error code and the manual simply states to replace the console. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. Pressing on button does not illuminate the display nor does the throttle have power. How to restore default settings on GOTRAX GXL V2. This may solve your issue altogether or at least give you some more information on where things might be going wrong so you can do further troubleshooting on other parts of your machine or batteries. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Subscribe to my Channel https://bit.ly/2ShKGSm In today's video I show you how to fix the two common issues with the GoTrax GXL V2 Electric Scooter, which are not being able to open it. Find low everyday prices and buy online for delivery or in-store pick-up. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. Roller Blades/Bikes. To power the headlight on or off, press the red button for 1 second while the scooter is powered on. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you suspect either issue, try removing and reinserting batteries or replacing them altogether with new ones before attempting to charge your scooter again. In this video we take a look inside a GoTrax G2 Scooter. So, 3 hours for 4 bars = 45 mins of charging time per bar. Next, take an alcohol wipe and use it to remove all traces of lint or dust from inside the charging port on your scooter. 51 4.7 out of 5 Stars. 0000002987 00000 n I requested a refund. 0000001330 00000 n GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit GoTrax GKX electric scooter | Tom's Guide There are many possible reasons why your Gotrax hoverboard is not balancing. How To Fix Gotrax Scooter Not Charging - How To Finders Thus can not charge scooter. Press question mark to learn the rest of the keyboard shortcuts. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. I had my second issue within 17 business days of receiving the scooter. Store the screws and hook in a safe location for later use. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. bay_blade2000 3 yr. ago That's not what I am saying at all. Check Out Our Guide! Learn more about your GOTRAX from full overviews and specs to troubleshooting. For further repair and troubleshooting help please visit our repair help area. 0000000696 00000 n Can you please tell us how we can improve this article? This is an internal issue and the bike should be sent back for repair. Not much help really. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Doesn't matter if the battery is charged or not. Returned the v2 and are now trying a m360 instead /crosses fingers. 0000017087 00000 n Power completely shuts off while riding. 0000006275 00000 n Now you are finished and ready to test your work. Where To Get An Electric Scooter Repaired? (+Repair Shops Near Me Some scooters need to be pushed to walking speed before they will turn on - this is a safety feature to prevent them from being accidentally started by leaning on the throttle when not riding the scooter. I have had it for over a month now and have had zero problems with it. Hold down the power button for 10 seconds. If you run into any issues I recommend reaching out the customer service/ technical support for further assistance. PDF COMMUTING ELECTRIC SCOOTER - Monster Scooter Parts Also if there is a critical mass here, we may be able to have the company fix their problems. 0000009925 00000 n The tiller is constructed differently bc in the elite, the brake wire runs through the inside of the tiller, whereas in the xr and ultra, the brake wire runs on the outside of the tiller. Fuses are usually located on the outside of the scooter, or under the footplate in the wiring harness near the battery pack. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Learn more about your GOTRAX from full overviews and specs to troubleshooting. GoTrax - GMAX Electric Scooter. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Took 8 business days to fix (total of 11 calendar days). Take care of your ride so it can take care of you. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. If you cant find any blown fuses, its possible that your charger is malfunctioning or your scooter is defective. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. 0000007190 00000 n These codes will pop up over your console's display when there are issues within your electric scooter. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. Take care of your ride so it can take care of you. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Codes often have simple solutions and we are here to assist. You can now turn your hoverboard back on.*. So far so good for me. Take off the console and pull out the battery, checking all the connections. If you have done these things, but are still having trouble, please contact customer service. When pushing the red button and holding for a few seconds (to power on) it actually adds resistance to the front tire. You feel the scooter lose power and your inertia throws you forward. $799.00. Please Note, some electric scooters share error codes. There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. To remedy these common issues all you need to do is place your Gotrax hoverboard on a flat surface and/or reduce your speed. So frustrating. Make sure the petals are level with each other and on a flat surface. As you can see here I was able to do it with my fingers. In the next video we will show the complete repair, reassembly and testing. Looking For The Best Lock For An Electric Scooter? The key is to build your own vehicle with its own motor coil wire. I do hope that the company learns to become more responsive and make these problems rightthats no way to stay in business. I didn't realize my tires were about half the recommended psi. Contact an authorized service center for more information about replacements. 0000013506 00000 n This often happens if you plug in your Gotrax into an outlet on a power strip rather than directly into a wall socket. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. It sounds like a bad battery but checking the connections is the first step. As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Grab the new battery pack and ensure that your are installing the battery pack correctly. GOTRAX Scooter | GO TRAX Electric Scooter - USA Official Website The speed of the GKS kids scooter is locked at a safe but fun 10mph. E02 - Adjust your brake calipers so that they operate effectively. 30-day money back and manufacturing warranty.Please don't hesitate to contact us if you have any problems. The GOTRAX Electric Scooter Troubleshooting Guide When GOTRAX GXL V2 is powered on press and hold Power Button for 5 seconds. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. In either case, bring it back to wherever you bought it for further assistance and warranty coverage. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Troubleshoot common issues with your gotrax hoverboard with our handy guide. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. No. Include an image for extra impact. Try recharging the battery pack for 8 hours. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. But when I press the throttle, nothing happens. This may be caused by several factors, but luckily there are solutions to all of them. We show a quick view. Odometer not working. Using the 4mm Allen wrench, remove the two screws and locking hook that are used to secure console to the tiller. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Since battery indicator has 4 bars, easy to do the math. 20 MPH Max speed and durable 10 . Looking For The Best Lock For An Electric Scooter? If the wheel spins only when the battery charger is plugged into the scooter then the battery pack is defective. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. Once you ensure the position is correct, gently slide the pack into the tiller. Find your product below and click the link to be directed to the specific information for troubleshooting. 21E, 22E, 25E, and 30E - Replace console to fix error code. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Is a fire hazard. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. You can now turn your hoverboard back on.*. So far I've got about 60 miles on it. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. (Be sure to follow local laws and regulations when disposing lithium ion batteries), While the battery is out, it is a great time to check the connections at the bottom of the tiller. This is a few specific actions that act as a reset for your board and can fix many common issues. 0000005863 00000 n 0000003099 00000 n E10, E11, E12 - Contact GOTRAX Customer Support. *You may need to perform a recalibration up to three times to fix your issue. Reply, Took mine to the local bike shop. This is the best method to factory reset GOTRAX GXL V2. EDITED TO ADD ON 3/24: GoTrax has reached out to me with a solution. Always be sure to consult the . It's a 36V 6 Ah battery that offers higher performance. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Please Note, some electric scooters share error codes. E5 - Replace controller / replace entire product. I am on the hook to pay for shipping to send back their poorly made products. We frequently update our user manuals at gotrax.com, and reserve the rights to update and change manuals online. New comments cannot be posted and votes cannot be cast. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. . When GOTRAX GXL V2 display is blacked out you can release Power Key. Pull and push on each connector and individual wire inside of the connectors to make sure that all connections are properly seated and attached. Recommended rider age . Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Its possible the quality slipped with the V2, but they are basically the same scooter. ESn^;*43x"Ir~\+RCe&1OkX2G0Y=wIdiFS 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. If it does not change to red when you plug it into your hoverboard, your issue could lie in the charging port. Check Out Our Guide! Further, the locking pin is completely . If still showing error code, contact Customer Support for assistance. Has seemingly chose to simply respond but not take action (i.e. 0000002170 00000 n Search General questions or product specific choose what you're looking for from our awesome drop down menu.