If any other characters or spaces are being passed or provided, then you will receive this error code and message. The card number that you have entered on the payment pages is not a valid card type. This error normally occurs when an action is not acceptable if the Sage Pay system attempts to do something to a transaction. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. You will need to check your code to ensure that your server doesn't send more that 10 characters within this field. Your transaction has been Registered successfully and will need to be authorised to be sent for settlement. The Currency does not match the original transaction. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Sage Pay will then be able to add this card type to their card bin range. A transaction is unable to be registered without this information. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. Why is my graphic card not supported by my computer? - Quora a: Right click on the Medal of Honor exe file. You will receive this error message for usually one or two reasons - if your Terminal ID's have not been set up correctly with your merchant bank or if we are experiencing intermittent authorisation issues where we have not been able to contact your merchant bank when requesting authorisation. Any current video adapter will meet this spec. By selecting a card start date that is later it will mean that the card is not yet valid and must not be used. The VendorTxCode should contain your unique transaction reference identifying each separate transaction registration. The Notification URL will only ever be required when using the Server solution and will allow Sage Pay to communicate with your server. Please ensure that you only ever use a fully qualified URL. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? If you do not have the relevant merchant number on your account, we would recommend that you contact your merchant acquiring bank to set up. Original transaction was not a billing agreement. If you have not requested that you are wanting to use the Form solution and attempt to post a transaction registration you will be presented with this error message. Cannot authorise this card. ##### is an invalid date format. 2. Please check and retry, There was error processing the payment at the bank site. The TxType requested is not active on this account. You will need to contact Sage Pay accounts as you are attempting to POST a transaction to Sage Pay using a Vendor account that has been closed. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Please note that this only applies to Deferred transactions. The PhoneID is not registered to any vendor account. You will need to ensure that the Amount field value which you are submitting is between 0.01 to 100000.00 or equivalent for other currencies. Fraud screen detail does not exist for this transaction. If you are passing any other characters, or spaces, you will receive this error. Please ensure that you only use a fully qualified URL. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". Getting error message " video card not supported " when - Microsoft You will need to enter the CV2 or card security code on the payment pages in order to continue. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), SOLO, MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). A valid value is required,this must be value between 0 and 100000.00. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. Accepted values for this field are: VISA (Visa Credit), MC (MasterCard credit), DELTA (Visa debit), UKE (Visa Electron), MAESTRO (you can still send SWITCH for older cards), AMEX (American Express), DC (Diner's Club) and JCB (Japan Credit Bureau cards). Please use the mobile device. The user does not have permission to view this transaction. What is the problem? If you had entered the start date incorrectly please enter the correct date and try again. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. The user must have access to the specified . The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. Connect and share knowledge within a single location that is structured and easy to search. The BillingAgreement flag is invalid. Please supply ISO 4217 standard currency codes. The TxType requested is not supported on this account. Please check you code. You cannot set the administrator password using vspaccess. You will need to check the Protocol for the integration method (Form, Server or Direct) that you are using to ensure that you are sending the correct value in the TxType field. It will only ever be able to contain a maximum of 16 characters consisting of numbers and letters with no spaces or unusual characters. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction to which you are performing this REFUND, REPEAT or AUTHORISE. Your system should be storing this information and be retrieving it from your database when performing the above actions. If no value is entered here you will be presented with this error message. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. There is no issue with the payment process as this would have be caused by the customer clicking on the Cancel button on the payment page. You will need to ensure that you have entered the full card number correctly and only those numbers that appear on the front of the card and try again. Returned when a transaction is declined or rejected. An ERROR has occurred on the Sage Pay System. If you have not been able to obtain a successful authorisation after the third attempt, the Sage Pay system will cancel your transaction and present you with this error message. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. (Running ubuntu16) My card is listed on the supported GPUs list but cuda says it can't find any cuda capable devices. You must ensure that you are sending the name of the cardholder only within this field and that no numerics or invalid characters are being posted. The link is: http://www.sagepay.com/system_monitor.asp. You will need to check your code to ensure that your server does not send more than 100 characters within this field. Invalid request. Card failed the LUHN check. You will be presented with this error message if you have had three failed attempts to gain a successful authorisation for this transaction. The PayPal billing agreement was not accepted or failed. Check that the user does not already exist. This value would have been sent back to you in the status response of the original transaction from Sage Pay. XML does not match the protocol. You will receive this system message if you are passing an amount that is outside of the supported range. Perform the steps mentioned below and see if it helps. 1) If video adapter firmware update is available, apply it. Random "'Bit count not supported by system" access events reported You will need to check that you are sending the correct SecurityKey of the original transaction in this field. Please ensure that you are sending the correct value in the TxType field. If you receive this error, then the Vendor account has not been successfully set up on the Sage Pay servers. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. Everything worked as expected and a new resource has been created. If the shopper has made an error with the card number then simply have the customer. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). The Card registration has been successful in exchange for a token. The request to VOID a transaction was Successful. Unable to find the transaction for the supplied. 4021 : The Card Range not supported by the system. - Opayo If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. The certificate must have a valid user principal name (UPN). A valid is required. You will not be able to perform a RELEASE or an ABORT against any other payment type other than a DEFERRED transaction. . Please reveiw the information your server is posting to the Sage Pay server. To determine what the code means you will need to contact your merchant bank as they are bank specific. Then select Troubleshoot > Advanced options > Startup settings one by one. Cannot complete request. Implement error codes returned by Sagepay server. - Drupal.org Incorrect Fixed value entered. 3. Disconnect between goals and daily tasksIs it me, or the industry? An example would be Japanese Yen (JPY). If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. After each of the following steps, check to see if the issue is resolved: Ensure that your console has the latest system update installed. The DeliveryAddress and DeliveryPostcode are required. is too restrictive. You have selected to use Custom templates in your My Sage Pay admin area, but you do not have any custom templates uploaded.