Also, with the help of the eBike app, you can see the details errors. Now the second bike had done the same thing after only one ride a few weeks ago. Continue charging. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. I need to update this post. Bosch Charger Manual. I went the "suggested way" and am waiting for a new charger. Quick Neo SL 50 pts. If the battery prongs are not lined up correctly, the electrical circuit wont be complete. How can I display the current power level on her iPhone in the companion app? To turn the system on, short press the button and the LEDs will illuminate. Bosch Intuvia Owner's Manual. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. If the problem persists, contact your eBike dealer. Scott Addict eRIDE | The world's lightest electric road bike - BikeRadar It's an invaluable tool that enables you to monitor the charging status and other key details of the bike in real-time. 0000017068 00000 n There are a few things to look over here. At that point turn off the RE. I wonder if I drain the battery and try to charge again if it will fix itself . f. Turn on the . If the error remains, try a new controller after unplugging the brakes. MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu You may also have a blown fuse in the battery itself. For the full list of error, always consider the manufacturers manual guide. Though this is not currently offered further development of the app will provide GPS navigation aids. It will switch into an emergency mode or stop working completely. If the problem persists, contact your eBike dealer. My bike (SLMRO) has a max speed limit of 22km set on it which I want to remove. Saturday: 10am5pm In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. I spoke to the dealer and he said there should be an error message posted. This article gives you more insight on how to fix electric bike error codes with some quick solutions. Restart the eBike System. Perhaps the best feature of the Navigation function is the ability to add waypoints. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? Error 201 despite meeting common prerequisites - Ivanti I havent ridden it at all so is there a faulty sensor in the hub? If code persists, test with a new controller. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Short press the button to set the LEDs to flash. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. Contact our helpful and friendly customer service team for assistance. Restart the system. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. It may cause a system failure or improper functioning. Connect the bicycle to the Dealer APP and check the battery temperature. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Both low voltage and over voltage protection can cause an error. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. Error in the communication with the Remote control. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. There is any number of factors that can affect what range an e-bike can reach. For instance, if it is a less challenging climb, you may not need maximum assistance. %%EOF Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Restart the eBike System. 0000010427 00000 n Same issue for me. W This section is intended for developers who are debugging system errors. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. <]/Prev 778070>> Even though getting error codes can be any riders nightmare, they are bound to appear anyway. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Look out for the batteries and see if they are installed and fully charged or not. Battery Pack sensor damaged. Avoid large power demands while this error is active to prevent deterioration. That voltage should match your battery. Inspect the motor sensor and peddling sensor wires. Temperature too low during use. Discharge the battery and then recharge it. ORBEA GAIN TECHNICAL MANUAL Pdf Download | ManualsLib Written by Alvin Holbrook, on March 03, 2021. Each of which offers a slightly different power configuration for each resistance level. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Power Output Failure in the lights line. Within this menu, there is also a very neat feature. The speed or torque sensor errors can get some errors as they have been overused. What should I do if my powertrek treadmill is not working? Enabling you to ride the bike just like any traditional non-assisted bike. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. No, the slimline battery is mounted within the downtube and is not easily accessible. Turn compatible lights on/off (if fitted). In this case, their systems are designed to help the user identify the fault through electric bike error codes. False battery polarization. Have you tried the recommendation of charging it for a while? endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream If error persists replace charge point. How often are you supposed to 'fully charge' your eBike battery? Ribble Hybrid AL e review | Cycling Weekly Have you any clue what a 68h code might be? The X35 motor system is light, powerful yet extremely compact. 0000030681 00000 n Thus, this article will show you the electric bike error codes in detail. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. The male and female prongs should have a positive connection. We have looked at the chart of errors on this site. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Battery blocked by a short circuit. O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. The dealer can use any flash drive By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It then started charging so I left it for a few hours. 500 miles on bike. 03. Or did you get the firmware update? Error Codes On Orbea 2020 Road Gain Mi20 - Electric Bike Forums Why would this be useful? But, what was it about this particular system that made us choose it over the others? Speed Sensor error - Motor consumes but Speed not received from sensor. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. xref Press J to jump to the feed. Still not got a working one. What type of battery is it? Every error code defines different issues with the bike. All Ribble e-bikes are fitted with the Iwoc button on the top tube. 2. Swipe right to left to switch between speed and map display. Also make sure that the battery prongs line up properly. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Let us know if you have any other questions. Battery connection problem. An optional range extender is also available which extends the available range by up to 70%. Basically, he is a businessman and research writer. Because generally, error codes indicated that there is something wrong with the bike. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. With a computer, you can reboot it. Accepting the change you have made maps those levels and the mode to the controller. Excessive temperature during use. Owner's Manuals - Electric - Cannondale The colour of the flash indicates the assistance level currently selected. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. How do you then select an assistance level? Stop charging and protect bicycle from wet and cold until temperture of cells increases. Ranjit. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Find out here. If you are new or planning for purchasing an electric bike, then this guide is for you. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Make sure the spoke magnet is in the right place, and its not twisted. The throttle may be loose or damaged. Unplug brake pads, and to check each brake, restart the bike. /5. If so, ensure the switch is on. Try to restart the engine. If there is no change, check the connection or try a different charger. H\n0E Think of it as a built-in Google Maps. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. Do I need to/ Can I remove the battery to charge? 0000007449 00000 n EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Read on to find out how to turn your smart device into a dedicated training tool for your Ribble e-bike. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? Simply plug the bike into a household socket using the supplied charger and cable. Current sensor of the controller becomes damaged or disconnected. Too high current voltage to a battery pack. Please check the remote connector. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. Then check input voltage (P03) through your LCD Display parameters. 6YVL. But why did she turn to an e-bike? We fully advise new bike owners to experiment with the settings for each level to find what works for them. Let it cool down before using the bike again. c[bk8zmk~ PW Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. If this doesnt work, the speed sensor could be broken and needs replacement. Did we choose a hub-mounted motor or a bottom bracket drive motor? If the problem persists, contact your eBike dealer. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. The assistance will still work but only for approximately 50 miles. If this method does not work, unplug the throttle from your kit and get a new one. Regards, Some errors may have more or less similar solutions. The Battery Pack voltage is not correct for this system. He successfully installed parts and battery. Continue charging. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Where complex systems like BMS, electric controllers are involved, error codes are helpful to understand the issue. You must log in or register to reply here. Orbea gain pink flashing light after first charge : r/ebikes - reddit I guess now I will try to take it to a dealer for an update such a shame a bike at this price point has such issues. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. It happens when the motor cable is disconnected. Looking for inspirational places to ride? 0000029939 00000 n That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. Want a bike quick? The button itself is surrounded by an LED display that illuminates when the button is pressed. One or more hall sensor cables could be disconnected or damaged. Seems to be a common problem. Also, due to bad or cheap cables, this issue can happen. With any error, the e-bike started flashing. This video goes over how to use the controller to get the most out of the bike. trailer Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. We showed what the error code means, along with some solutions. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Bikes ready for 48-hr dispatch. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. In this case your accessory exceeds the specifications of our output. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. (801) 364-0344 It will show electric bike error code 3. Upon your first time using it, youll encounter a login screen. EBM App Activation 50 pts. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Read caring for your electric bike to find our top tips for maximising battery life. Error codes can differ according to different brands. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. Throttle Error This error occurs when a throttle cable is damaged or loose. Here is the issue: after the ride I review my activity but I don't see any error message. I am delighted with the machine super fit. Power supply problem in the HMI bus. There are 3 levels of power assistance for you to choose from. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Contact your eBike dealer. It occurs due to the excessive current from the battery pack. Check your battery voltage. If the problem persists, contact your eBike dealer. If the error persists, disconnect the accessory. It uses a widget technology and allows users to completely set up the information they need to see. Check the wiring accessory, disconnect it and contact the accessory supplier. It appears when the throttle is loose and cannot return to the initial position. Allow the battery to heat up slowly in a warm place. You can buy the unit separately or replace it entirely in case of damage. I just had it on charge the entire night and went to check now in the morning and still the same error. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. It wont function correctly, indicated by, The battery voltage is too high to run the bike. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Thanks. Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. Page 4: Ergonomy GAIN TECHNICAL SPECIFICATIONS ERGONOMY SIZE CRANK STEM HANDLEBAR * The handlebar size is centre-centre. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. The display itself is used to indicate the selected power level, available battery level, and more. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Some use the electric assist as a training tool to become faster on their standard bike, while others use the electric assist to get out and have fun. We showed the basic electric bike error codes, which can help you to get the exact issue. Charge system for 3 hours until error disappers. At which point the LEDs should turn white and then release. thanks for checking out our blog post about the Orbea Gain. This type of error happens due to a simple connection problem. The app will show if there are any errors in the bicycles electrical system. What electronic drive system does it use? The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Thanks Bosch HMI & Drive Unit Manual. Note that in waterproof kits the PAS and the throttle are connected to each other and the speed level can not be set separately. Check cables and connect charger. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal Current sensor damaged. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Will be returning it to the dealer tomorrow. How will I know how much battery charge remains? You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. Monday: Closed Getting error messages can be annoying at times because it means Something is not working right. Error code 10 indicates that hall sensor connector is not connected properly. The app raises interaction between bike and rider to a new level. Short curcuit at power output. How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster There is a fault on the power supply sensor. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Communication error issues can cause while there is an error between the controller and display. Its no doubt that at some point, you may encounter one or some of the errors discussed above. Apple watches can be connected and will show ride data, but NOT heart rate. Inverted polarity at charger. Check the motor and peddling sensor cables. Reduce the discharge speed or stop for a few minutes. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. Clicking on the stopwatch icon opens up the activities section of the app. Make sure your ebike is powering on and your display panel lights up. To learn more about the app and what it offers read our dedicated companion app blog here. If you still cant solve any issue, simply contact the dealer and get the solution. Did you solve it? Check the connection from the controller to the motor. Set to 100% on each level as a base. It could be due to an improper connection between the controller and the display, causing it not to receive critical information; electric bike error code 30. To do so you would have to remove the bottom bracket and crankset. An optional range extender is also available which can be charged away from the bike. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . So long story short I am getting a motor sensor error when I try to use my throttle. Scott Sports. I spoke to the dealer and he said there should be an error message posted. Within this menu, there is also a very neat feature. Devices that are Ant+ only are NOT supported. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. If the problem persists, contact your eBike dealer. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Connect the charger to your computer using the micro-USB port. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Check connection or contact your authorized dealer. Bosch Performance Line Nyon Owners Manual, Bosch PowerPack 300, 400, 500 Owner's Manual, Bosch Active/Performance Line Charger Manual, Bosch Active Line 25kph Drive Unit Manual, Bosch Performance Line 25kph Drive Unit Manual, Bosch Performance Line 45kph Drive Unit Manual. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. How to Fix Electric Bike Error Codes? - Electrical Wheel Battery Charge 25 pts. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. bikemotion x35 | Pedelecs - Electric Bike Community You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. Park City, UT 84060 Bosch Performance Line 25kph Drive Unit Manual. Can I ride this in the wet? Switch your electric bike off and wait for 10 seconds. The throttle may get damaged, so inspect the throttle cable. White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. This wrong tendency will lead the throttle abnormality to break or damage. No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? Please contact your eBike Dealer to activate it. If the problem persists, contact your eBike dealer. Open the settings menu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Error code 10 indicates that hall sensor connector is not connected properly. In this article. Check sensor speed. It's a tendency practiced by many riders. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. The ebikemotion ones are inordinately expensive at 549 . 0000001809 00000 n Charge the battery within the appropriate temperature ranges. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U See the dealer to solve this issue. Bosch Performance Line Nyon Owner's Manual. If pressed again the unit will vibrate twice to let you know that no assistance is being offered.
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