Christina Hall Director at Aqua Living Ltd - AquaLiving.co.uk Greater Portsmouth Area . Get crystal clear hot tub water in to time with tips from spa experts at Aqua Living Stores. I use the hot tub once a week. The company constantly is blaming him. We have to have the tub filled by a pool company as we are on a well and can not do it from our well. Some kind words from our happy hot tub owners! When calling them back the person on the phone is rude and made me wait about 10 minutes. Call us at (425) 485-6059. We waited months to get it, got the Catalina delivered, and took 8 months to service it, only to hear it would not work had to be replaced, they replaced it and it still doesnt work, now we have to get an attorney 14,577.77 spent and no working hot tub for over a year, worst experience for any purchase and now have to fight them, 2nd hot tub has been here 2 months and it still does not work.. DO NOT TRY TO SAVE MONEY, RUN!! Wonder what the long-term implications on quality, service/warranty is. We are not seeing an order or warranty request under your name. EVERYONE I have dealt with in this company has lied to me. They are cheaply made and are not very energy efficienct. The customer representatives have been nothing but roadblocks and excuses. Up to $1,000 off your spa! BBB Business Profiles generally cover a three-year reporting period. Was the hot tub purchase from **** went to a sale at Saco maine store hot tub was there they asked if could deliver it in a couple weeks I put a deposit down they said they would collect the balance when they deliver it they called the day of delivery and said it got damaged by a lawnmower big hole in the side so I asked if they could order a new one they said yes it would be 3 weeks ok. 3 weeks go by I call any news no they will check and call back next week I call no answer call for a week still no answer so I called the factory they had no order tried store agian no answer called another store in so new Hampshire they tell me that modle is discontinued. Every interaction with this company is terrible. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. I really don't think it is that bad of a product, I just think they have really really really bad customer service. 3 Beds. ************. Both Gary and the customer service have been wonderful to work with. On sale for only $4699! doesn't rain in Phoenix much, so i didn't notice immediately. On its website www.hottubhub.com it references that it is the largest hot tub retailer with over 36 locations nationwide, however, these locations (listed below) seem to have very limited inventory and business hours. **** still has not shipped this panel. Dominate search results. switzerland vs norway which is more beautiful, the triangle midsegment theorem delta math answers, cavalier king charles spaniel rescue michigan, what percentage of the uk population is bame, canadian battery recycling companies stock, examples of independent and dependent variables in healthcare, are peter bergman and tracey bergman related in real life, Citrus County Housing Authority Phone Number, virgin atlantic cabin crew salary per month, houses for rent by owner blount county, tn, how to raise handlebars on carrera subway, average high school football player squat. It took 8 months to get the extra filters that I purchased at original purchase date. What about my warranty and my growing costs? From the grocery store to the park to family road trips, your dog is always by your side. So I called the salesman back and he basically said it wasnt his problem and I should call the manufacturer like everyone else. There's no way I should owe that much. Aqua Living Factory Outlets 12 reviews Claimed Hot Tub & Pool See all 76 photos Write a review Add photo Location & Hours Suggest an edit 6414 Horsepen Rd Richmond, VA 23226 Get directions Amenities and More Accepts Credit Cards Accepts Android Pay Accepts Apple Pay Accepts Cryptocurrency 6 More Attributes Ask the Community Ask a question Q: Our records indicate the cover lift was received on Saturday 1/28/23. Spa Accessories - Aqua Living Factory Outlets Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. I purchased a tanning bed in 2017 for 2300.00. As you read the attached e-mails, I asked if the cover had metal 'strips / bars' on the sides of the cover so I could use it with my current hot tub cover lift. When I contacted the dealer I was referred to lpi directly. You get what you pay for with these. Terrible quality control and customer service. I'm not sure who has the better job at LPI, their CEO or **** in shipping. Must read before buying from LPI Inc. or Aqua Living Factory Outlets. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Debi Helton inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, Tennessee, United States 44 connections Find the perfect home furnishings at Hayneedle, where you can buy online while you explore our room designs and curated looks for tips, ideas & inspiration to help you along the way. I used to have a Wacom tablet and the nibs just melted away. I financed it to be sure it wasnt a scam and the first payment is due October 5th 2020 or in about 13 days but I still havent got my purchase. When it arrived we . One of the biggest drawbacks in working with manufacturer direct models is the lack of local service and support especially when it comes to warranties. 151 customer reviews of Aqua Living Factory Outlets. Just like any other component of your hot tub, the pillows are best protected by a clean filter, clean spa and proper chemical treatment. The hot tub we purchased at the Rogue Valley parking lot and the one listed on the SPA INVOICE were not the same for the model. Does your spas high limit thermometer trip unexpectedly? Steve and Jason both are great and their delivery service crew also. I went to the lpi website to file a service request and discovered the website was down. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts would be ordered and shipped to us and the unit would still have all the original factory warranty. 1.3K views, 4 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Aqua Living Factory Outlets: #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. So he came out again. Then I was told in early December that it was going into production the next week. A hole in your hot tub cover is going to render it relatively ineffective when it comes to heat preservation and protection from debris and pests. This year the dealer orders were substantially more than we projected, and we ran out of capacity. One of the easiest ways to protect your investment is a hot tub cover. Aqua Living2023-02-01T14:06:23-05:00February 1st, 2023|Comments Off on Will a Hot Tub Mess Up My Nails? He stated as seen on page 2 of the 7 pages, that the bar is built in and shouldn't be an issue. By focusing on the motions and movements of the program . Lets here people thoughts on this company. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. Purchasing a spa from this company is the single worst house-related decision I have ever made. 2,550 Sq. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. Turbo Seat Technology - at least 2 seats have the same or better jet pressure than a 220V spa. Unfortunately, LPI, Inc is having trouble finding a capable technician for the customer's repair. Aqua Living is looking for a competent Inventory . Aqua Living currently operates 35 stores, with 110 more expected to open over the next two years. The industry will travel to Orlando this week. I think they will claim bankrupt soon and keep all of the money and not owe anyone anything. They have proprietary jets in them. Cover sagged almost immediately! I don't think Dr Wellness has a tub anywhere near 20k. If you have interest in visiting our community in Brockport and would like to have a closer look, just give us a call at (800) 755-1458 to schedule an appointment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We purchased a SPA from LPI, Inc. in June. Purchased spa from them in 5/2022. aa rechargeable battery with charger. We finally got the parts in, and they told us they'd install the soft cover and lift, I have it an email from the support manager and days later she emailed back saying they wouldn't do it because it wasn't a warranty issue, yet it was their mistake in the first place. . So they obviously didn't test it. September 6, 2021 LPi. Now they won't return my calls or emails. There was no Audio system installed. I think they are working on improving that. So now I have a hot tub that is less than a year old that does not work, a cover that was never right and no hope of it ever getting resolved. Thanks for the comments the site has a big array of models and I'm not sure we are talking of Dr Wellness or Catalina, Every thing that company touches is garbage, bests words I can use to describe LPI is..dumpster fire. Unlike others, my experience has been excellent. The better maintained your tub is, the longer your investment in health & relaxation will last. The cover was so misaligned that i can see through the center into the tub. Its not how most major manufacturers do it, but that is how they are going. We plan to work diligently with all our current dealers in transitioning them to another manufacturer.. Then after being reassigned to multiple techs who had non working numbers or full voicemail boxes someone came to fix the leak. But now its 5-6 months since purchase. Full Foam. BBB's information on this company is being updated, and no report is available at this time. Browse a huge selection of Hot Tubs & Spas and many Spa Accessories available from reputable brands such as Dr. Wellness, Catalina Luxury Spas, Hudson Bay, and Plug & Power available at affordable prices from Aqua Living Factory Outlets. for staying informed and competitive in the hot tub market. It appears that access is not available on two sides of the spa. I have now been reassigned techs 3 times including one who didnt show up at all for our scheduled appointment and now one that doesnt even live in my state. When we hooked it up, it did not work, the pumps leaked. Spas & Hot Tubs Factory Direct Prices - Aqua Living Factory Outlets Get the best HOT TUB at the BEST PRICES We are proud to provide an oustanding level of service, quality products, and competitive prices. We are proud to provide an oustanding level of service, quality products, and competitive prices. 2 reviews of Aqua Living Factory Direct "Aqua Living (LPI Inc.) is by far the shadiest, least scrupulous business I have ever encountered. BLUETOOTH EARBUDS WASH Cleaning Pen Brush Anti-clogging For Wireless Earphones F - $14.63. LPI, Inc. | Complaints | Better Business Bureau Profile I have a Huion H610 Pro V2. Read about common issues that spa & hot tub owners run into and how to fix them. I called customer service and was told the filters and magnets were in the mail. Aqua Living Factory Outlets - Home - Facebook I know how to do the chemicals and how important that is having been a pool owner for 20 years. A hot tub that doesnt heat properly is understandably frustrating. He then sent me a message saying hes canceling the order. It's estimated that there, Aqua Living2023-02-08T09:27:34-05:00February 8th, 2023|Comments Off on Are Swim Spas High Maintenance? It has been over 200 days since I paid for a hot tub from LPI that I never received. For more information on how to properly research and purchase a hot tub then make sure to look at our hot tub buyers guide pages. WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. Once it finally got up and running it has continue to leak and they send a tech who claims it does not leak but looks at it for two minutes and then leaves. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. I have had absolutely NO luck in contacting the salesperson, Scotty Baker at LPI Inc. to set up a return of the cover. Filters are an essential part of keeping your hot tub water clear and pleasant. Aqua Living Factory Outlets | Better Business Bureau Profile Jusben Engineers is a major B-BBEE engineering, construction, and maintenance contractor, delivering complex projects in the power, oil & gas, building, infrastructure and resources sectors in South Africa, Africa, and the Middle East. 215 were here. Or from pretty much anywhere. 8192 Levels Rechargeable Pen - This high-tech pen offers preciseness in the drawing. We appreciate the opportunities they have provided us and trust in our hot tubs. Plug & Power PP31 Spa - Aqua Living Factory Outlets Aqua Sketch 1 | CIRCLE ART - Nordly Living Calcium scale can build up in the pipes, jets and other components of your hot tub, and it can damage the working parts of your spa. I had very similar situation. We look forward to helping you achieve the lifestyle of comfort that you crave. The SCC is responsible for reviewing and voting on all pool, spa and hot tub standards to be approved by the American National Standards Institute. The smaller footprint of four-person hot, Aqua Living2023-02-13T12:34:30-05:00February 13th, 2023|Comments Off on 5 Unique Valentines Day Hot Tub and Spa Experiences, Looking to change up Valentine's Day? Only he didnt actually fix it. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. Being able to chat with other residents becomes an important part of many peoples . Aqua Living Factory Outlets Reviews, Ratings - BirdEye Thank you for your picture submission. CEO Dave Hatley. Jacuzzi Group Names Licensing Agency Beanstalk for Global Representation, Pentair Honored for Impact by Real Leaders, PHTA Leadership Certificate Program, Powered by Cornell University. About nov 15th they sent a message saying they was out of the color i wanted and asked if i would take another color. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. LPI, Inc. hiring Aqua Living Inventory Control in Johnson City This revolutionary invention allows you to control the temperature of your spa in any type of weather and any type of climate. This field is for validation purposes and should be left unchanged. After months of waiting, yes months we finally got it delivered. Payment 324861127699. Now we were told it was fixed, however we are having the same exact issue as last year and this have a 5 year warranty on the tub and a lifetime warranty on the cover and neither is being honored. Cailley Hammel. Grow your business. Your partner in design. June 11, 2022 Posted by: grady county, ga zoning map . The lights on the whole back side aren't working, so LPI ships me the replacement lights without the front panel, and hasn't contacted me to update me on the service timeline. We are still facing unprecedented demand for our product, with no signs of things slowing down. Integrating our industry-changing hard top cover with acrylic spas has been a dream of ours for many years now. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. $350,000 Last Sold Price. Since then the hot tub has not functioned properly. LPI, Inc. | Reviews | Better Business Bureau Profile User Friendly System Controls Topside. No return calls even after I have reached out to their office personnel numerous times. Many of our activities encourage members to socialize and develop friendships with other residents. Early on I was told to expect a delay due to covid. We have retail stores that we own, and we have dealers in the same markets, meaning we're somewhat competing against our dealers, Hatley says. It has been over 12 months of us dealing with us and when we call no one calls us back, we finally got the name of our case manager, her name is ****** We are waiting for a callback but we are not getting any answers as we would like a new hot tub as the hot tub that we originally purchased has never worked correctly. on 5 Unique Valentines Day Hot Tub and Spa Experiences, on Are Swim Spas High Maintenance? Average of 54 Customer Reviews. I'm very disappointed with the quality of this spa, and even worse the level of customer service. Dale J, Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. Still gathering info on the tub my friend got. We are proud to provide American Made quality hot tubs. . They also delivered it with the wrong cover, we wanted the soft cover with the lift, and they delivered it with the hard cover. I received no communication from lpi, but after a couple weeks I received glass balls and headrests in the mail. Up to $1,000 off your spa! However, within the last few months the customer service department in TN have been outstanding to work with. Jets are one of the best parts of the hot tub. We make sure the activities are fun and entertaining. Aqua Living Factory Outlets - Hot Tub Insider Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. We would, however, advise that you do your homework on the brand, read reviews, and make sure to see these units in person (even wet-test one). They are a subsidiary of the larger LPI International, which comes out of Tennessee. Your regional case manager and technician scheduling agent are reviewing case. The service tech said this tub appears to be mishandled during shipping and was really banged around. During the pandemic, I lost my job and worked with LPI on payment arrangements. 459 customer reviews of LPI Inc.. One of the best Manufacturing business at 506 Twin Oaks Dr, Johnson City TN, 37601 United States. WePlay Esports is a tournament organizer which combines the best practices of esports and entertainment. I was told it would go into production in two weeks (even though it was already supposed to be in production). Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Please let us know if it does not meet your needs. The official groundbreaking for the Bristol Senior-Community Center in Bristol was held today, Monday, June 6th at 101 South Labelle Avenue with various county officials and residents on hand. They are the manufacturer and the sellers. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. Take a virtual of one of our Aqua Living Factory Outlet showrooms. Find contact's direct phone number, email address, work history, and more. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. CEO It took another 6 weeks to get the replacement parts and those were damaged as well. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. Get more reviews from your customers with Birdeye. The smaller footprint of four-person hot tubs means you can fit it in places you just cant fit some of our, Want to enjoy the luxury of your own hot tub, without taking up any more space than you need to? AQUA LIVING FACTORY OUTLETS - Revdex.com LPI Inc. builds our entire line of products from our 320,000 square foot manufacturing center, and ships nationwide to our retail stores. With detailed information on each of the hot tubs, you will discover new features and what to look. Wonder what the long-term implications on quality, service/warranty is. I paid cash for the spa 18 mos ago and it is never worked properly and they refuse to come out and fix it. I'm now waiting for my fourth control panel to be sent to me. LPI Eliminating Dealer Program. In a significant shift in business strategy, LPI announced it is ending its domestic dealership program to focus on its direct-to-consumer retail division, Aqua Living Factory Outlets. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. I just want my money back. This profile is powered by Birdeye. 2023 AB Media Inc. All rights reserved. I have now stepped up the phone calls to every other day in the hopes of making progress. Ok going to be 3 weeks .3 weeks go by call to check hasn't been built yet will call when it is another 2 weeks he calls its been built but won't ship till I pay balance they wouldn't even ship it to the store ok I I ask the balance he gives it to me I think to my self that seems high but ok I drive to the store new guy very friendly takes cash gives me the receipt when i got home they hadn't taken off the deposit i put down call the store he can't help me call the rep spend 20 minutes expaining what happened finally he saw there mistake another 2 weeks they call its in I go get it something told me to check it it was damaged the person there took pictures and I took pictures they said they would call the manufacturer and I called the dealer dealer sayyou have to email warranty department I do that and they say ok they will take care of it 4 months later have not heard a thing the dealer wanted a review wow why would anyone want a bad review maybe the owner of the company LPI will read this and take care of it 3 of my friends have bought new hot tubs not from aqua living poor communications and follow thew buy the way it took a month to get refunded the over payment. Get the best hot tubs at the best prices! So it's mickey moused back together. Oct 30, 2018. But thats given you ever get it built and delivered. To ensure your filter is doing its job youll need to clean it on a regular basis (every two to four weeks) and occasionally replace the cartridge (every three to six months). Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. Spa Repair & Swim Spa Maintenance. Upon receiving it home and after the installation I realized that what I purchased is not what I received. This tub is clearly a lemon that is costing me a fortune in electricity and has numerous failed components and issues from the factory. From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. The panels are on back order and when the materials are received, these will be made and shipped for installation. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. I told the guy it is hands down the worst buying experience Ive ever had online in my life. It is now 11/9/2020 and still no repairs for the panel or cover. Note that complaint text that is displayed might not represent all complaints filed with BBB. Fortunately, issues with your spa heater are often easily fixed. Covid has changed the game. Then a seal broke and I called and they just wanted to tell me that I was out of warranty. I reported this problem about receiving defective merchandise under 60 days and Visa has refunded tne $8690. Anyone that I know that is interested in a Hot Tub I will send Garys way!!!! LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. These people are crooks and are lying about there ability to make and deliver on tubs. Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. BBB Business Profiles may not be reproduced for sales or promotional purposes.
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